Frequently Asked Questions
In order to take a course, you need to have a username and password. When you register for courses, you will create a username and password for yourself. If you would like to take a course, go to OSHA Training Professionals and select the courses that you are interested in.
Note: your email address will be used as your username.
Once you have registered, you will receive an email explaining how to log on and start your courses.
A registration will remain in the name of the person who has registered for the course. If you are interested in registering an employee or group of employees, please contact us at .
To register multiple students, please call our sales team at .
To set up a corporate account, please call an enrollment specialist at .
You can pay for the course by check card or credit card. If you are a corporate client that is signing up multiple students, you can set up a corporate billing account and be invoiced for your purchase at the end of each month. No financial aid is available for our courses.
Yes, there are! To learn more about our bulk pricing discounts, please call an enrollment specialist .
No financial aid is available for our courses.
Cancellation Policy: You have the right to cancel your registration up to three (3) days from the date of purchase. Requests for cancellation must be made by contacting OSHA TRAINING PROFESSIONALS by phone or email. The request must be made prior to midnight of the third calendar day from the date of purchase.
OSHA TRAINING PROFESSIONALS will not grant a refund under any of the following circumstances: certificates issued, credits reported, course completed. Additionally, we are unable to grant a refund if you have attempted any portion of a test/exam or if you have completed more than 50% of the purchased course.
A student wishing to receive a refund on a correspondence package will be refunded if the request is made within three days upon receipt of the package.
If the course(s) includes physical materials, the student has the option to return the book(s) or keep them. The physical materials must be returned to the school at the student’s expense. Please include a note with the materials to contact OSHA TRAINING PROFESSIONALS to process the refund. Books must be returned in new condition or reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 non-refundable fee. All shipping charges are non-refundable. Students choosing to keep the physical materials will be charged the price of the materials minus the $25.00 non-refundable fee.
Transferring from Online or Correspondence to Home Study/Classroom or Refunds on E-books: In the event a school offers both online and correspondence/home study/classroom course(s), a fee of $35.00 will be assessed to the student for switching the delivery method, or receiving a refund on an e-book.
Courses are accessible for up to one year, depending on industry. Refunds or re-entry into course will not be granted due to non-completion within allotted time period.